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Beat by ClinexGen
Enterprise operations · Sales and finance · Sales force automation

One record, from the first visit to the last service call

Lead, quote, order, invoice, installed unit and service call sit on one record — so sales, finance, stores and service stop keeping lists that disagree.

Illustration of the Beat workflow

36 of 42capabilities live today
39modules in 8 groups
8roles, including the customer portal
2 monthsto live, branch by branch
The challenge

Where a field sales business leaks money

Most field sales businesses do not lack software. They lack one record.

The field reports on paper

Visits written up that evening, or not at all; claims typed from memory.

Quotations live in spreadsheets

Each quote copies the last, and the discount was approved verbally.

Nobody owns collection

Invoices chased from memory; tax deducted at source reads as arrears.

Nobody knows what is installed where

Warranty is a guess: a covered repair billed, a chargeable one free.

Pay runs on spreadsheets

Commission nobody can reconcile to money collected.

The reports disagree

Sales, finance, stores and service each keep their own list.

How it works

Nothing re-keyed, nothing orphaned

A breakdown call five years on still points back at the unit, the order and the visit that started it.

  1. 01

    Visit

    On the phone, at the site

  2. 02

    Lead

    Scored, owned, de-duplicated

  3. 03

    Quotation

    Price list, tax, discount limit

  4. 04

    Order

    Against the accepted quote

  5. 05

    Dispatch

    Serials become installed units

  6. 06

    Invoice

    Per milestone, on schedule

  7. 07

    Collection

    Receipts close it

  8. 08

    Installation

    Training, UAT, warranty

  9. 09

    Service

    Contract, calls, escalation

What it does

Everything Beat runs, day to day

The field force

  • Purpose, people met, competitor equipment, next action
  • No signal? The call report saves and sends later
  • Beat plans: planned, made, missed, unplanned

Enquiries and pipeline

  • A visit, call, tender, campaign or web form becomes a lead
  • Leads that age and score; duplicates merged
  • A tender register with the deposit tracked apart

Quotation to cash

  • Price lists with floor prices that hold
  • Over-limit discounts wait for an approver
  • Recurring invoices on schedule, never twice

Stock and the installed base

  • Stock by branch beside a movement ledger
  • Serials travel with the delivery challan
  • Warranty dated from delivery

After the sale

  • Response measured from the customer's report
  • Preventive maintenance rounds per machine
  • Resolved is not closed: the customer confirms it

Portal, partners and incentives

  • A customer portal: invoices, quotes, calls, warranty
  • Channel partners active only after KYC
  • Commission accrues on money collected
Why Beat

What makes Beat different

Discount leakage stopped before the quote leaves

Limits by role, product and person; the tightest wins. Below the floor price is refused outright. Nobody approves their own quote.

Cash, not just orders

Recurring invoices raised on schedule, tax deducted at source closes the invoice alongside the cash, and a collections queue chases the rest.

Field activity you can verify

A physical visit can't be submitted without a geo check-in at the customer — marked Verified on site or Outside the geo-fence.

Each role sees only what it should

Data scope by role: all records, the team's, or only their own. Rights checked at every endpoint, two-factor sign-in.

Who it is for

The same shape in four industries

Not a vertical build. Pipeline stages, numbering, discount ceilings and the escalation ladder are settings.

Medical devices and equipment

Tenders with an earnest money deposit, installation and training, then the service contract.

Industrial and electrical

Site survey, quotation to a specification, commissioning, then a contract with response times.

IT, security and building systems

Project sales with milestone billing, a signed handover and preventive maintenance rounds.

Anything sold through dealers

Partner enquiries, dealer price lists with their own floor prices, commission on money collected.

Module catalogue

39 modules in 8 groups

Every screen in the Beat sidebar. Which ones a team sees depends on the plan and on each role’s rights.

Overview 2

DashboardCalendar

Field activity 2

Daily call reportsCustomers

My work 4

ExpensesBeat plansAttendanceLeave

Pipeline 5

LeadsEmail repliesIn deliveryCallsFollow-upsTasks

Commercial 9

CampaignsTendersQuotationsOrdersInvoicesRecurring billingPaymentsCollectionsApprovals

Delivery and care 5

ImplementationAMCDispatchStockParts and loaners

Analysis 4

ReportsTargetsLeaderboardIncentives

Administration 8

EmployeesChannel partnersServiceInstalled basePartner commissionUsers and rolesSettingsAudit log
Roles

8 roles, each seeing only what it should

Data scope by role: all records, the team’s, or only their own. Add roles and set rights without a software release.

Super Admin

Sees: All records

Management

Sees: All records

Finance

Sees: All records

Implementation team

Sees: All records

Sales manager

Sees: Their team

Sales executive

Sees: Their own

Channel partner

Sees: What they sourced

Customer portal

Sees: Their own account

Told what ships

What Beat does today — labelled honestly

Every capability is labelled Live, In delivery or Roadmap. Live is shown running in your demonstration.

Live

Ships today and can be shown running.

  • Field force and pipeline — 9 capabilities: call reports, beat and tour plans, attendance and leave, travel expenses and advances, call logging, leads, tenders, customers, follow-ups and tasks
  • Quotation to cash — 8: quotations, price lists, discount authority, multi-currency, orders and invoicing, recurring billing, receipts and collections, tax deducted at source
  • Stock, delivery and after-sales — 8: stock and dispatch, installed base and warranty, spare parts and loaners, implementation and UAT, service contracts, service desk, escalation ladder, satisfaction surveys
  • Customers and engagement — 3: customer portal, campaigns and email templates, web-to-lead
  • Partners, people and reporting — 4: channel partners, employee incentives, targets and leaderboard, reports
  • Control and access — 4: roles and data scopes, audit trail, two-factor sign-in, paper document signature
In delivery

Scheduled, never assumed or demonstrated.

  • Government e-invoicing
  • Card and UPI collection
  • WhatsApp notifications
  • Single sign-on
  • Electronic signature
  • Inbound email replies

36 of 42 capabilities live. In delivery means built, but not yet proven against the outside service it depends on — so it is never demonstrated, warranted or bid. Calls are dialled from the record; there is no telephony integration. Beat runs in the browser and installs on the phone; there is no app-store app.

Editions

Three plans, one build

Moving up switches modules on; nothing is migrated or deleted. Customer portal logins are not counted as seats. Your proposal sets out the edition that fits.

Standard

Field force and pipeline

  • Call reports, beat plans, attendance and leave
  • Expenses and advances
  • Leads, customers, calls, follow-ups and tasks
  • Campaigns and reports

Enterprise

The whole business

  • Everything in Professional
  • Implementation, AMC, dispatch and stock
  • Parts and loaners, service, installed base
  • Channel partners and partner commission
  • Several branches
Going live

Live in two months, branch by branch

Week 1

Configure

Stages, numbering, discount limits, roles

Weeks 2–3

Migrate

Customers by import; the rest by our team

Weeks 3–4

Train and pilot

One team, one branch, real visits

Weeks 5–8

Roll out

Branch by branch; the pilot team supports

We ask one thing: a named project owner on your side, and master data signed off in week 2.

Trust

Who sees what, and how it is protected

You stay in control of your data — on our cloud in India or on your own servers.

  • Rights checked at every endpoint
  • Each customer in its own database
  • 7 staff roles; add more without a release
  • Append-only audit trail
  • Location only at check-in, never all day
  • Two-factor sign-in; cloud or your own data centre

Recovery targets agreed per deployment. No external security certification is claimed.

Next step

See Beat on your own data

Then go-live in stages: configure, migrate, train and pilot, roll out.

Working sessionThis week, one real visit
Fit and gapWeek 2, on one page
ProposalWeek 3, in writing
Pilot15 days, no commitment
One partner, one support desk

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